Frequently Asked Questions

Frequently Asked Questions

Have a question before you order your embroidered or printed garments? We have answers!

Embroidery/Print Questions

Can I have my logo on the garments I order?

Can you create my logo?

At present we do not offer a logo design service,  we do however convert logos to our embroidery machine format.

Should I have text or a logo?

Where can I have embroidery on a garment?

Where can I have print on a garment?

How do I let you know what text I would like?

How do I let you know what font I would like?

How do I let you know what colour thread I would like?

How many different thread colours can I have in my logo?


Delivery

Which courier do you use?

We use Royal Mail for most orders. Larger orders are sent via Parcel Force.

How long will it take to process my order?

On most orders it will typically take a day to send you a digital proof for your approval, a day for us to carry out the work. After this we will post out your garment for free via Royal Mail 2nd Class postage. This is a 2-3 working day service. You can however select 1st Class delivery when on checkout.